Last Updated: January 2026

Ph77's Privacy Policy — Your data is safe with us

Ph77 takes the protection of your personal data seriously. Find out exactly what information we collect, why we collect it, and how we keep it secure — with full transparency.

Last Revised: 1 January 2026 — Approved by ph77 Management

1. Introduction

Ph77 (website: ph77.ng) is an online gaming and Sports Betting platform for players in Bangladesh. We believe your personal data belongs to you — we collect only what is strictly necessary to provide our services.

This Privacy Policy ("Policy") explains what personal data ph77 collects, how it is used, who it may be shared with, and how you can maintain control over your own information.

By using any ph77 service, you confirm that you have read and agreed to this Privacy Policy. If you have any questions, please contact our support team.

Ph77 never sells your data to third parties. That is a core commitment we do not compromise on.

2. What Information We Collect

Ph77 collects only the minimum data required to provide its services. The different types of information are described below.

Data Type Example Purpose
Identity Information Full name, date of birth, national ID number Mandatory
Contact Information Email, mobile number, address Mandatory
Financial information Bank account number, mobile banking number For payments
Activity data Game history, bet records, transaction history Automatic
Technical Information IP address, device type, browser Automatic
Communication Records Support chat history, complaint records To improve our services

Ph77 never collects data it does not need. Every piece of information we gather has a specific, legitimate purpose.

3. How Information Is Collected

Ph77 collects user information in several ways. Transparency is ensured at every step.

  • Directly Provided Information: Information you provide during registration, KYC verification, or when communicating with our support team
  • Automatic collection: Technical data collected automatically through cookies and log files while you use the platform
  • Payment Providers: Transaction details received from the payment gateway during deposits or withdrawals
  • Third-Party Verification Services: Through a KYC provider for identity and age verification
  • Public Databases: Public record checks where necessary to prevent fraud

4. Purpose of Data Use

Ph77 uses the data it collects only for specific, legitimate purposes. Your information is never used for unrelated activities.

  • Creating, managing, and securing your account
  • Completing identity and age verification (KYC)
  • Processing deposits, withdrawals, and other financial transactions
  • Delivering gaming and betting services
  • Managing bonuses, promotions, and VIP benefits
  • Providing 24/7 customer support
  • Preventing fraud, money laundering, and other illegal activities
  • Meeting legal and regulatory obligations
  • Improving the platform and quality of services
  • Sending personalized offers and promotions where applicable (subject to consent)

You can opt out of marketing communications at any time. Contact our support team or update your preferences in account settings.

5. Sharing Information with Third Parties

Ph77 never sells your personal data. We may share limited information with trusted third parties only where necessary to deliver our services.

  • Payment Providers: Information required to process transactions — used solely for that purpose
  • KYC verification service: Information required for identity verification
  • Game provider: Minimum data required for gaming services
  • Law enforcement agencies: Under a legal directive or court order
  • Regulatory Authority: Subject to regular audits by the licensing authority

All third parties are contractually bound to uphold our privacy standards and may not use the data they receive for any other purpose.

Ph77 never sells or shares your data with advertisers, data brokers, or unrelated companies.

6. Data Security Measures

Ph77 follows the highest industry standards to protect your data. Our security infrastructure provides protection across multiple layers.

  • SSL/TLS encryption: All data transfers are encrypted with 256-bit SSL
  • Data Encryption: Stored sensitive data encrypted with AES-256
  • Two-Factor Authentication (2FA): An extra layer of account security
  • Regular Security Audits: Regular audits by independent security experts
  • Firewall & Intrusion Detection: Server-level security
  • Restricted access: Only authorized staff can access personal data
  • Data Breach Response Plan: Procedures for taking swift action in any incident

In the event of a security breach, affected users will be notified as quickly as possible and all necessary steps will be taken.

7. Data Retention Period

Ph77 does not retain your data longer than necessary. Retention periods vary depending on the type of information.

  • Account information: For the duration of the active account and up to 5 years after closure (as required by law)
  • Transaction Records: Minimum 7 years (as required by financial regulatory obligations)
  • KYC documents: Up to 5 years after verification
  • Support Chat: Up to 3 years
  • Technical Logs: 6 to 12 months
  • Marketing Consent: Deleted immediately upon opt-out

Once the defined retention period ends, data is securely deleted or anonymized.

8. Cookie Policy

Ph77 uses cookies to improve platform functionality and user experience. Cookies are small text files stored on your device.

  • Essential cookies: Login sessions and security tokens — essential for platform operation
  • Functional cookies: To remember your language preference and display settings
  • Analytics Cookies: To understand platform usage (in anonymized form)
  • Security Cookies: Fraud detection and prevention

You can adjust your browser settings to decline non-essential cookies, though this may limit some features of the platform.

Ph77 does not use third-party tracking cookies that follow you across other websites.

9. Your Rights

As a ph77 user, you have the following rights over your own data. Contact our support team to exercise any of these rights.

Right of access
You can find out what information ph77 holds about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain conditions.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Data Portability
You can request a download of your data in a structured format.
Right to restriction
You may request that the processing of your data be restricted under certain circumstances.

Rights requests are typically handled within 30 days. For more complex cases it may take longer — you will be informed if so.

10. Protection of Minors

Ph77 strictly prohibits registration by anyone under 18. We do not knowingly collect personal data from minors.

Age is verified at the point of registration. If it is later found that a user is under 18, their account will be immediately closed and all stored data will be deleted within the limits permitted by law.

If you are aware that a minor is using ph77, please notify our support team immediately.

11. Policy Changes & Contact

Ph77 may update this Privacy Policy as needed. For significant changes, users will be notified in advance by email or via an on-platform notification.

The date of each update is displayed at the top of this page. We recommend checking this page regularly.

For any questions or concerns about this Privacy Policy, contact ph77's support team. We are ready to explain everything clearly and straightforwardly.

Latest version of this Policy: January 1, 2026. Contact email: [email protected] (plain text, not a clickable link)

Why ph77 Your data is secure

The core pillars of our data protection

256-bit SSL Encryption

All connections are secured with bank-grade SSL encryption. No one between your browser and our servers can read your data.

Two-Factor Authentication

Enabling 2FA adds a second layer of verification beyond your password, making unauthorized access to your account nearly impossible.

No Sale of Data

Ph77 never sells your data to advertisers or data brokers — this is an absolute, non-negotiable policy.

Regular Security Audits

Independent experts regularly audit ph77's security systems. Any vulnerabilities found are resolved immediately.

Your rights protected

You have the right to view, correct, and delete your data. All requests are responded to within 30 days.

Child Protection Policy

Collecting data from or providing services to anyone under 18 is strictly prohibited. A robust age verification process is in place.

About privacy Frequently Asked Questions

Most frequently asked questions

No. ph77 does not store card numbers or complete payment details on its own servers. All payment information is processed through PCI DSS-certified payment gateways, which are responsible for keeping that data secure.

Not all data is deleted immediately. Financial regulatory requirements mean that transaction records must be retained for a certain period. However, once an account is closed, this data is not used for any service. All data is securely deleted at the end of the defined retention period.

Yes, gaming history and betting records are stored — but solely for service delivery, dispute resolution, and responsible gaming purposes. This information is never shared with third parties.

Submit a "Data Access Request" to ph77's support team via live chat or email. Once your identity is verified, a full report of your data will be sent to you within 30 days.

If you give your consent at registration, ph77 may send you relevant promotions and offers. You can opt out at any time by using the "Unsubscribe" link in any message or by contacting our support team.
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Your data Keeping it secure Play

Ph77 respects your privacy. Register today and enjoy gaming in a safe, secure environment.

Your data is never sold SSL encrypted In your control 24/7 Support
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